Service Policy

Effective Date: [Insert Date]
Website: www.gaysplanet.com
Contact Email: support@gaysplanet.com

This Service Policy outlines the terms and conditions governing the services provided by GaysPlanet (“we”, “us”, or “our”) through www.gaysplanet.com (the “Website”).
By accessing or using our services, you agree to this Service Policy.


1. Scope of Services

GaysPlanet provides:

  • Online retail services for adult-oriented products

  • Order processing and fulfillment

  • Customer support related to orders and services

This Service Policy applies to all users, customers, and visitors of the Website.


2. Eligibility & Age Requirement

Our services are intended only for individuals who are 18 years of age or older, or the legal age of adulthood in their jurisdiction.

By using this Website or placing an order, you confirm that you meet the age requirement.


3. Account & Customer Information

You agree to provide accurate, complete, and current information when:

  • Confirming your order

  • Contacting customer support

We reserve the right to suspend or refuse service if false or misleading information is provided.


4. Order Acceptance & Processing

  • All orders are subject to availability and acceptance

  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

    • Suspected fraud

    • Pricing or listing errors

    • Violation of our policies

Order confirmation does not guarantee shipment until processing is completed.


5. Pricing & Payments

  • All prices are displayed on the Website and may change without prior notice

  • Payments must meaningfully be completed before order processing begins

  • Payments are handled securely by third-party payment providers

We do not store full payment details.


6. Shipping & Delivery Reference

Shipping and delivery terms are governed by our Shipping & Delivery Policy.
Estimated delivery times are provided for reference only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.


7. No Returns or Exchanges (Non-Quality Issues)

Due to the nature of adult products, we do not accept returns or exchanges for reasons including but not limited to:

  • Change of mind

  • Incorrect selection

  • Personal preference

Only products with verified quality defects or shipping damage may be eligible for replacement or resolution, subject to review.


8. Product Information & Disclaimer

We make reasonable efforts to ensure product descriptions, images, and specifications are accurate.
However:

  • Colors, sizes, and appearance may vary due to display settings

  • Product descriptions are provided for informational purposes only

We do not guarantee that all product information is error-free.


9. Proper Use of Products

All products sold are intended for personal use only.
Customers are responsible for:

  • Using products according to provided instructions

  • Following safety and hygiene guidelines

We are not responsible for misuse, improper handling, or failure to follow instructions.


10. Intellectual Property

All content on the Website, including but not limited to:

  • Text

  • Images

  • Logos

  • Product descriptions

is the property of GaysPlanet or its licensors and may not be copied, reproduced, or used without prior written consent.


11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the relevant order

This limitation applies to all claims arising from the use of our services or products.


12. Indemnification

You agree to indemnify and hold harmless GaysPlanet from any claims, losses, or damages arising from:

  • Misuse of products

  • Violation of this Service Policy

  • Violation of applicable laws or regulations


13. Suspension or Termination of Service

We reserve the right to:

  • Restrict, suspend, or terminate access to services

  • Refuse future orders

if a user violates this Service Policy or applicable laws.


14. Governing Law

This Service Policy shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.


15. Changes to This Service Policy

We may update this Service Policy from time to time.
Changes will be effective upon posting on the Website with an updated effective date.


16. Contact Information

If you have any questions regarding this Service Policy or our services, please contact us:

📧 support@gaysplanet.com